The launcher closes or shows an error
Narrow down a startup issue and gather the information that helps.
ATLAS WORKS GUIDE
Keep the exact error message
A screenshot of the complete error is more useful than simply saying “it doesn’t work”.
- Note whether the error appears when opening Atlas, signing in or starting RedLine.
- Capture the error window and its text, hiding any personal information.
- Quit Atlas, including its notification-area icon if present, then open it again.
- If the problem returns, include the details you gathered in a ticket in your Atlas account.
If you can still open settings
For a display problem, “Settings”, then “Advanced” lets you reset interface preferences. You will be asked to confirm before these settings return to their defaults.
Do not disable Windows protection or install a build found on a third-party website.
Create a ticketStill stuck?
Create a ticket